Overview
Account deletion is a 30-day soft-delete. When you request deletion, your account is scheduled to be permanently deleted 30 days later. You can cancel at any time during this window.Requesting Deletion
Via the Dashboard
- Go to Dashboard → Settings → Account
- Scroll to the Danger Zone section
- Click Delete Account
- Type
delete my accountto confirm - Click Schedule Deletion
Via the API
Cancelling Deletion
Sign in to your account at any point before the deletion date to automatically cancel the request, or cancel explicitly:Via the Dashboard
Return to Settings → Account and click Cancel Deletion.Via the API
Signing in before the deletion date automatically cancels the request — you don’t need to do anything extra.
What Happens to Your Data
During the 30-day grace period
- Your account is hidden from the marketplace (profile, skills not listed)
- Existing buyers retain access to skills they purchased
- You cannot publish new skills or submit reviews
At deletion (day 30)
| Data | Outcome |
|---|---|
| Profile (name, bio, avatar) | Anonymized |
| Email address | Removed |
| Published skills | Archived (buyers retain access) |
| Purchase records | Retained for 7 years (IRS compliance) |
| Stripe seller account | Not deleted — managed via Stripe Connect |
| Pending payouts | Processed before purge |
Blockers
Deletion may be delayed if:- You have pending payouts that haven’t cleared yet — wait for the payout to process
- You have in-progress purchases — wait for checkout to complete
400 with a DELETION_BLOCKED code if a blocker is detected. Resolve the blocker and retry.
Email Reminders
You will receive:- Confirmation email immediately after scheduling
- Reminder email 3 days before the deletion date